Last Updated: 07 October 2026

Prasad Traders ("we", "us", "our", or "Company") operates the website prasadtraders27.com (the "Website").

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our Website, place an order, contact us, or otherwise interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Website or purchase our products:

Personal Information

Depending on how you interact with us, we may collect:

  • Full name

  • Email address

  • Mobile/phone number

  • Billing and shipping address

  • City, State and PIN code

  • Order and purchase details

  • Payment-related information required to process your order

  • Information you provide when contacting customer support

  • Any other information you voluntarily provide to us

We do not intentionally collect more personal information than is reasonably necessary to provide our services.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Time spent on different pages

  • Referring website or source

  • Other technical and diagnostic information

This information may be used to understand how visitors use our Website and to improve its performance and security.

2. Cookies

Our Website may use cookies and similar technologies to provide a better browsing experience.

Cookies are small files stored on your device that help us remember certain information and understand how visitors use our Website.

We may use cookies for:

  • Essential website functionality

  • Shopping cart functionality

  • Remembering preferences

  • Website analytics

  • Improving website performance

  • Security and fraud prevention

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

3. How We Use Your Information

Prasad Traders may use the information collected for the following purposes:

  • To process and fulfill your orders

  • To arrange delivery of purchased products

  • To process payments and transactions

  • To communicate with you regarding your orders

  • To provide customer support

  • To respond to your enquiries and requests

  • To improve our Website, products and services

  • To maintain the security of our Website

  • To prevent fraud or unauthorized activities

  • To send important service-related communications

  • To send promotional communications where permitted and where you have provided consent

  • To comply with applicable legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties where required to operate our business, including:

  • Payment gateway providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Analytics and service providers

  • Customer support providers

  • Professional advisers where necessary

  • Government authorities or law-enforcement agencies when legally required

Such information will only be shared to the extent reasonably necessary for the relevant purpose or where required by law.

Video consultation requests

When you submit a video call request, we collect the contact details and appointment information you provide, including your name, email address, mobile number, requested date and time, discussion topic, and any optional notes. We use Formspree to receive and store these submissions and route them to Prasad Traders for review. Formspree processes this information on our behalf and retains it under its privacy policy and service plan. Please do not include sensitive personal information in the optional notes.

5. Payment Information

Payments made through our Website may be processed through third-party payment gateway providers.

Prasad Traders does not normally store your complete debit card, credit card, UPI, banking or other sensitive payment credentials on its own servers.

Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

6. Order and Delivery Information

To process and deliver your order, we may need to provide relevant information such as your name, phone number and delivery address to our shipping or logistics partners.

This information is used only for purposes related to fulfilling and delivering your order and providing related services.

7. Retention of Personal Information

We retain your personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Complete transactions and provide customer support

  • Maintain business and transaction records

  • Comply with applicable legal, tax and accounting requirements

  • Resolve disputes

  • Prevent fraud and misuse

  • Enforce our agreements and policies

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party websites, payment services, social media platforms or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

10. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

11. Your Privacy Rights

Subject to applicable laws, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

To exercise any applicable privacy rights, you may contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Prasad Traders

Email: sales@prasadtraders27.com

Website: prasadtraders27.com

Country: India