Shipping Policy
Shipping Policy
Last Updated: 07 October 2026
Thank you for shopping at prasadtraders27.com.
This Shipping Policy explains the shipping and delivery terms applicable to products purchased from Prasad Traders. Please read this policy carefully before placing your order.
1. Definitions
For the purposes of this Shipping Policy:
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"Company", "Prasad Traders", "We", "Us" or "Our" refers to Prasad Traders.
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"Goods" or "Products" refers to the products offered for sale through our Website.
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"Order" means a request placed by you to purchase products from us.
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"Website" refers to prasadtraders27.com.
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"You", "Your" or "Customer" refers to the person placing an order or using our Website.
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"Shipping" refers to the process of dispatching and transporting an order to the customer's delivery address.
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"Delivery" refers to the successful receipt of an order by the customer or an authorized person at the provided delivery address.
2. Order Processing
We aim to process and accept orders as quickly as possible.
Orders will be processed after successful payment confirmation and verification of the order details.
Once your order has been accepted, it will be prepared for dispatch.
Processing and dispatch times may vary depending on product availability, order volume, weekends, public holidays and other circumstances.
During peak seasons, festivals or promotional periods, processing may take longer than usual.
3. Delivery Time
Once your order has been accepted, the expected delivery time is generally:
4–8 Business Days
The estimated 4–8 business day delivery period may vary depending on:
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Customer location
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Product availability
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Logistics partner
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Weather conditions
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Public holidays
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Transportation conditions
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Remote or difficult-to-reach locations
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Other circumstances beyond our reasonable control
The 4–8 business day period is an estimated delivery timeframe and not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.
Shipping charges may vary depending on the delivery location, order value, product weight, size and applicable shipping arrangements.
If free shipping is offered for a particular order or promotion, the applicable terms will be displayed on the Website.
5. Order Tracking
Once your order has been accepted and dispatched, tracking information will be provided to the email address you entered during checkout.
You can track your order in two ways:
Through Our Website
You can use the Order Tracking option available on our Website to check your order and shipment status.
Through Email
Tracking information and relevant shipment updates will be sent to your registered email address.
Please ensure that the email address provided during checkout is accurate and accessible.
Tracking information may take some time to become active after the order has been handed over to the logistics partner.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please carefully check the following information:
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Customer name
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House/Flat number
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Street/Area
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City
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State
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PIN code
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Mobile number
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Email address
Prasad Traders shall not be responsible for delays, failed deliveries or additional charges resulting from incorrect, incomplete or inaccurate information provided by the customer.
7. Delivery Attempts
Our logistics partners may make multiple attempts to deliver your order.
Delivery may fail if:
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The customer is unavailable.
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The address provided is incorrect or incomplete.
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The customer refuses to accept the package.
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The delivery location is not serviceable.
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The logistics partner is unable to contact the customer.
If delivery cannot be completed after the applicable delivery attempts, the shipment may be returned to us.
Additional shipping or return charges may apply where the failed delivery is caused by incorrect information or actions of the customer.
8. Delayed Delivery
We make reasonable efforts to deliver orders within 4–8 business days after order acceptance.
However, delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
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Severe weather
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Natural disasters
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Transportation disruptions
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Strikes
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Public holidays
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Government restrictions
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High shipment volumes
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Logistics partner delays
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Incorrect address information
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Remote location delivery issues
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Other unforeseen circumstances
If a significant delay occurs, we will make reasonable efforts to assist you and provide available shipment information.
9. Damaged Package or Product
Customers are advised to inspect the package when it is delivered.
If you receive a product that appears to have been damaged during transportation or logistics, please contact us at:
as soon as possible after receiving the order.
To verify a damage claim, we may request:
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Order ID
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Photographs of the outer package
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Photographs of the damaged product
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Photograph of the shipping label
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Unboxing video, if available or requested
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Other information required to verify the damage
If the damage is verified as having occurred during transportation, the product may be eligible for replacement in accordance with our Return, Refund & Replacement Policy.
10. Lost Shipments
If your order appears to be lost during transit, please contact us at:
We will coordinate with the applicable logistics partner to investigate the shipment and determine the appropriate resolution.
Any resolution will be handled according to the circumstances of the shipment and our applicable policies.
11. International Shipping
Shipping availability may vary depending on the destination and the products ordered.
If international shipping is available for your order, shipping charges and delivery times may vary depending on the destination country.
Customers receiving orders internationally may be responsible for applicable:
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Customs duties
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Import taxes
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Local taxes
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Customs clearance charges
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Other charges imposed by the destination country
These charges are generally the responsibility of the customer unless otherwise stated at the time of purchase.
12. Shipping Restrictions
Certain products or locations may have shipping restrictions due to:
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Product characteristics
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Size or weight
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Transportation limitations
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Regulatory requirements
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Logistics restrictions
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Destination serviceability
If we are unable to ship an order to a particular location, we may contact the customer and provide an appropriate resolution.
13. Change of Delivery Address
If you need to change your delivery address after placing an order, please contact us as soon as possible.
Address changes may not be possible once the order has been processed, packed or dispatched.
Prasad Traders is not responsible for delays or failed deliveries resulting from an address change requested after dispatch.
14. Delivery Confirmation
An order may be considered delivered when the logistics partner confirms delivery to the address provided by the customer.
Delivery may be made to the customer or another person available at the delivery address, subject to the procedures followed by the applicable logistics partner.
15. Returns, Refunds and Replacements
Our Return, Refund & Replacement Policy forms part of this Shipping Policy.
Prasad Traders primarily provides replacement for products that are verified to have been damaged during transportation or delivery.
Customers should review our Return, Refund & Replacement Policy for complete information regarding damaged products and replacement eligibility.
16.
Changes to This Shipping Policy
Prasad Traders reserves the right to update or modify this Shipping Policy at any time.
Any changes will become effective when the updated policy is published on our Website.
We recommend reviewing this page periodically for the latest information.
17.Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Prasad Traders
Email: sales@prasadtraders27.com
Website: prasadtraders27.com
Country: India